Utah Fact Sheet

Infiniti Mobile Wireless Lifeline Offering is brought to you by IM Telecom, LLC d/b/a Infiniti Mobile, and includes the provision of a free SIM card or E911-compliant, data-capable wireless device. This government-sponsored Lifeline telephone service is subject to continuing eligibility and annual recertification. Only one Lifeline subsidy per household is allowed; your participation in this program requires that you do not receive Lifeline subsidy on any other phone, either wireless or wireline. A household, for purposes of the Lifeline program, is defined as any individual or group of individuals who live together at the same address and share income and expenses. Violation of the one-per- household requirement would constitute a violation of the FCC’s rules and would result in the consumer’s de-enrollment from the program, and potentially, prosecution by the United States government. If you no longer receive the low-income assistance or your income exceeds the qualifying amount, you must notify Infiniti Mobile. As a recipient of Lifeline service, you may not transfer your service to any other individual, including another eligible low-income consumer or give away or sell this phone.

• Your enrollment in the program will be for 12 months (unless your eligibility status changes, you select a different carrier, or there is no activity on your phone for thirty (30) consecutive days).
• Plan 1 is $16.00 per month to Lifeline Subscribers, and you will receive 3,000 voice minutes, unlimited text messages, and 4.5 gigabytes (“GB”) of data per month after application of Lifeline and Utah USF support. Plan 2 is $0.00 per month to Tribal Lifeline Subscribers, and you will receive 3,000 voice minutes, unlimited text messages, and 6 GB of data per month after application of Lifeline and Utah USF Infiniti Mobile will inform you of any plan changes.
• Unused minutes and data will not carry over to the following
• Minutes will be charged for both outgoing and incoming
  • Emergency calls to 911 will not count against your available
  • Calls to Infiniti Mobile customer service will not count against your
• To contact Infiniti Mobile customer service, please dial 611 from your Infiniti Mobile handset device, or call toll-free at 888-801-0012. You can also contact Infiniti Mobile customer service representatives via Infiniti Mobile’s website: https://infinitimobile.com/.
• Emergency calls to 911 CAN be made even if you have NO remaining minutes
• Before the end of 12 months the National Verifier will verify your continued eligibility for Lifeline support. If your continued eligibility for Lifeline support cannot be determined by accessing the appropriate eligibility or income databases, the National Verifier may request a signed certification from you verifying that you are still eligible for Lifeline support to continue to receive your discounted service.