Infiniti Mobile Lifeline Program

IM Telecom marketing under the name Infiniti Mobile has offered Lifeline service since it’s approval in 2012 by the FCC. The Lifeline Program is a government assistance program that is non-transferable, just like medical insurance or a driver’s license. Only eligible participants with supporting documentation can enroll in the program, and the program is limited to one discount per household.

What do I get in the Lifeline Program?

The Lifeline Program provides a $9.25 monthly credit that is paid by directly to Infiniti Mobile, and an additional $25 monthly credit if you live on federally recognized Tribal Lands. There are conditions to the program, both for you as a customer and for Infiniti Mobile as a provider, so not everyone that applies will qualify. For those that do qualify, these monthly credits applied to our already low cost prepaid plans reduces the cost to you, making some of the plans FREE.

How do I know if I qualify?

If you live in one of Infiniti Mobile’s approved states and participate in a qualifying program like Medicaid or SNAP, there is a good chance that you qualify for Lifeline benefits. We are approved to provide great service in Georgia, Kentucky, Maryland, Nevada, Oklahoma, South Carolina, Vermont, and Wisconsin. If you currently live outside of those states, there are other great Lifeline providers out there for you to choose from with a quick internet search. Check back often though- we are always working to provide service in new states.

How do I apply?

Bring a valid, non-expired photo ID and proof that you participate in Medicaid or SNAP like a current benefits card or approval letter to one of our outreach locations, and we can begin the process today. Check the Contact Us page for hours and locations.


Additional Lifeline information from the FCC website (

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services. Lifeline is part of the Universal Service Fund. The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands.

The Lifeline program is administered by the Universal Service Administrative Company (USAC). USAC is responsible for data collection and maintenance, support calculation, and disbursement for the low-income program. USAC’s website provides information regarding administrative aspects of the low-income program, as well as program requirements.